Learn effective conflict management techniques and resolution strategies to address confrontation in the project environment.

This 10.5-hour conflict resolution training course over three half-day sessions offers practical tips and training for managing conflict within projects and introducing effective conflict resolution strategies.

Aimed at ESIA team and Project Managers, this conflict resolution course provides the skills, knowledge and confidence to effectively manage and turn around conflict situations in EIA related projects in a clear, assertive and constructive manner.

Conflict often arises in complex large developmental projects. Some disputes may be minor, whilst others can escalate into something more serious and damaging to the team.  All team and project managers need help in managing conflict internally.  This course is unique in being focused on the specific pressures and tensions that arise in ESIA related projects.

By the end of this course, you will have:

• Defined the causes of conflict, examined the application of emotional intelligence in defusing conflict, and the various styles of antagonists.
• Identified your preferred style/s in influencing others and managing conflict, with additional strategies that to use successfully in resolve the conflict situation.
• Practiced your skills in resolving conflict and confrontation.
• Identified the best strategies to apply and necessary leadership communication skills to address and resolve conflict.
  
  

Feel free to connect with Palash on LinkedIn: https://www.linkedin.com/in/palashsanyal/.

Palash Sanyal (GCB.D, PMP) works as an Advisor, Coach, and Trainer on climate change, impact assessment, and management of sustainability risks. An Executive and Certified Emotional Intelligence (EQ) Coach, he works with leaders in multiple industries, focusing on the environment: building teams, exploring edges, and resolving conflict among groups and project stakeholders. 

Palash holds degrees in environmental engineering, development economics, and water security. He is committed to creating space to listen and learn together while addressing global water security − one of the world’s most pressing challenges. Palash sits on the Boards of Sandbox Mutual Insurance, Royal College International, International Association of Public Participation (IAP2) Canada, and WaterAid Canada.  

All course times are listed in UTC. Make sure to check that the time of this course works for you in your time zone. 

Pricing: USD$480 for IAIA members/USD$580 for non-members. Please note that payment is due by the registration deadline.

Registration instructions: Create or login to your Member Compass account. Register online using a credit card. To pay via wire, choose the invoice option at checkout. If paying via wire, please keep in mind that payment is due by the registration deadline, and wire transfers can take several days to process. Please plan accordingly. 

Please register early! The course will be cancelled if the minimum number has not been reached one week before the course start date. If the training course is cancelled at that time due to low enrollment, IAIA will notify you and provide refund information.

Payment & refund policies: Registration is not confirmed until payment has been received and a receipt has been issued. Pre-registration and pre-payment by individual course deadline is required. IAIA will refund registration fees upon written request received before the specific course deadline; a US$125 processing fee will be retained. After the course deadline date, no refunds will be issued for cancelations or no-shows. Substitutions for paid registrants may be made in writing without financial penalty.